I do a lot of business online and as a result I interact a lot with various companies’ websites and email customer service. Sometimes I’m surprised by what I encounter. Here is a list of ways to lose my business as a customer or potential customer:
1. Have music and/or a video autoplay on your website. This goes double if the volume is super loud and it scares the crap out of me when it starts playing. How can losing my business go “double”? You lose my business and I’ll also tell a friend your company sucks. Double.
2. Have your website ..read more